Stressed about Christmas?

Forget Santa’s Little Helper – have your own

STRESSED ABOUT CHRISTMAS?

Forget Santa’s Little Helper – have your own!

It's only

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 days until Christmas

Layla Roberts Christmas Concierge

Worried you haven’t bought any presents yet? The whole family is coming for Christmas dinner? Too much to organise and no time?

I can help. I’m Layla, Chief Festive Organiser (CFO) of Christmas Concierge.

At Christmas Concierge, we’re dedicated to making your holiday season truly magical—without the stress, chaos, or overwhelm. My passion is organising every detail of my clients’ lives, and Christmas is by far my favourite time of year. This is when the magic happens! Bringing festive joy to families and spreading Christmas cheer is what makes my heart sing.

Want to take the hassle out of Christmas completely? That’s where we come in.

Christmas should be a time of joy, but it often turns into a whirlwind of stress, endless to-do lists, and rising costs.

At Christmas Concierge, we take the weight off your shoulders so you can focus on what really matters – making magical memories with loved ones. Whether it’s finding last-minute gifts, transforming your home, or organising catering, and so much more, we’ve got you covered.

If Christmas is feeling overwhelming and all you want for Christmas is more time, we’re here to help.

Let us handle the chaos so you can focus on unwinding, celebrating, and enjoying the most wonderful time of the year.

Our services are available across Greater Sydney, with many virtual options also available globally. So, sit back, relax, and let us take care of all the details.

HOW DOES THE PROCESS WORK?

1

Book a call to discuss your needs

2

We’ll email you a customised quote

3

We’ll get started and save Christmas

Who’s it for

Busy Sydney Mums

Busy Mums

As a busy mum juggling work and family, the festive season adds extra pressure. Our Christmas services are perfect for busy mums who want to enjoy the festive season without sacrificing precious time with their families. Whether you need help decorating your home, finding thoughtful gifts, or setting up Elf on the Shelf every night, we’re here to help.

Sydney Corporates

Sydney Corporates

The holiday season can be a hectic time for businesses, from planning Christmas parties and client gifts to decorating office spaces. Whether you need help organising a corporate event or simply decorating a Christmas tree, we’ll ensure your business shines throughout the festive season by handling all the details for you.

Visitors to Sydney

Visitors to Sydney

Visiting Sydney at Christmas is a magical experience, but holiday prep whilst you’re away from home can be stressful. No matter where you’re staying, we’ll ensure you have the holiday of a lifetime! We can handle everything, from festive events and Santa photos to renting a decorated Christmas tree. Let us take care of everything, so you can truly relax

Who’s it not for

Our Christmas Concierge service isn’t for those who love handling every holiday detail themselves or prefer to manage the festive season without any help. If you enjoy the planning, decorating, and shopping experience and don’t feel overwhelmed by your festive to-do list, this service may not be the right fit for you. If you do love organising Christmas, we can take other tasks off your plate, so that you have more time to enjoy the festive season.

Christmas Concierge Services

New Year's Eve Tickets

Secure your New Year’s Eve tickets in Sydney for an unforgettable night! From fireworks to waterfront views, celebrate in style. Don’t miss out— contact us early for the best spots!

Personal Shopping - Gifts and More

Sick of buying socks for your uncle? Your mum claims she has everything she needs and the kids’ list is longer than your leg? I can help you with gift ideas & delivery.

Christmas Trees & Decorations

From artificial to real ones, 7-footers to wall decals, I’ll find and deliver the right tree to you. I also have trees and trimming for hire. I can even decorate it for you.

Christmas Functions and Catering

Panicking because you suggested (or reluctantly agreed to) hosting Christmas this year? Call me for everything from work parties, caterers & grocery shopping.

Wrapping Christmas Gift Service

Wrapping Gifts and Posting Cards

If you go crazy in the Black Friday sales and don’t have the time or energy to wrap everything, I can help. I can also queue at the post office, to deliver your cards.

Elf on the Shelf ideas

Elf on the Shelf

Whether you are looking for an elf, an arrival/goodbye letter, accessories, digital downloads, creative ideas, or a 24-Day Complete Elf Kit, I am here to help.
Hire your own Santa

Hire your own Santa

Contact Sydney Concierge if you would like to hire your very own Santa. Perfect for family gatherings, playgroups and December birthday celebrations.

Christmas Concierge

Anything else on your festive to-do list

Other festive services include, but are not limited to: booking Santa photos, Christmas card design and mailouts, as well as returning unwanted gifts.

Christmas Concierge Services

New Year's Eve Tickets

Secure your New Year’s Eve tickets in Sydney for an unforgettable night! From fireworks to waterfront views, celebrate in style. Don’t miss out— contact us early for the best spots!

Personal Shopping - Gifts and More

Sick of buying socks for your uncle? Your mum claims she has everything she needs and the kids’ list is longer than your leg? I can help you with gift ideas & delivery.

Christmas Trees & Decorations

From artificial to real ones, 7-footers to wall decals, I’ll find and deliver the right tree to you. I also have trees and trimming for hire. I can even decorate it for you.

Christmas Functions and Catering

Panicking because you suggested (or reluctantly agreed to) hosting Christmas this year? Call me for everything from work parties, caterers & grocery shopping.

Wrapping Gifts and Posting Cards

If you go crazy in the Black Friday sales and don’t have the time or energy to wrap everything, I can help. I can also queue at the post office, to deliver your cards.

Elf on the Shelf

Whether you are looking for a 24-day complete kit, an elf, arrival/goodbye letter, accessories, digital downloads, creative ideas or an Elf on the Shelf Planning Kit, I’m here to help.

Hire your own Santa

Contact Sydney Concierge if you would like to hire your very own Santa. Perfect for family gatherings, playgroups and December birthday celebrations.

Anything else on your festive to-do list

Other festive services include, but are not limited to: booking Santa photos, Christmas card design and mailouts, as well as returning unwanted gifts.

CLIENT LOVE

Highly recommend Sydney Concierge. Layla is amazing and makes those things happen that I never get time to get do. For the last two years, Sydney Concierge has been assisting me with Christmas shopping and planning.

Alicia Webber, Bangor

I had all my Christmas presents bought, except for my Stepdad who’s notoriously hard to buy for. I emailed Layla, briefly explaining what he liked and my budget. She came back with a list of original ideas, including where to buy them. Too easy.
Sam Tiller, Melbourne

We were struggling to get supplies to our accommodation for our arrival in Sydney on Christmas Day. Layla came to our rescue and we were able to relax & enjoy our Christmas dinner. Highly recommend Sydney Concierge.

The Fry Family, Auckland

Having left it very late to look for a venue for the NYE fireworks in Sydney, Layla was recommended several options, one of which we booked. Good, prompt, efficient and courteous service. Would definitely use Layla’s services again when visiting Sydney.

Graeme H, Perth

GOT QUESTIONS?

What is Christmas Concierge?

Christmas Concierge is a specialised service designed to take the stress out of your holiday season. We handle everything from gift shopping and decorating to event planning and catering coordination, so you can focus on enjoying the festive season with your loved ones. Whether you’re a busy mum, a corporate professional, or a visitor to Sydney, we offer personalised holiday solutions to ensure your Christmas is magical, memorable, and stress-free.

What areas do you cover?

While our Christmas Tree and Decorations Hire service is only available throughout Greater Sydney, many of our services—such as virtual gift shopping, event planning, and Elf on the Shelf Kits — are available to clients Australiawide.

How far in advance should I book your Christmas services?

We recommend booking as early as possible, especially for the busy holiday season. This ensures we have ample time to plan and execute everything to perfection. However, we also accommodate last-minute requests whenever possible.

Can I use your Christmas services on evenings and weekends?

Yes, of course. We understand that life doesn’t just happen during regular business hours. That’s why we’re also available to assist you during evenings and weekends. Just let us know your preferred times, and we’ll work with you to find a convenient schedule that fits your needs. Please note, advance bookings are highly recommended for ‘out of office hours’ especially during the festive season.

WHAT IS THE CANCELLATION POLICY?

You can reschedule up to 48 hours before the scheduled time without any penalty. Sessions cancelled/postponed within 48 hours may attract a 50% cancellation fee.

Do you offer gift vouchers?

Yes, we offer gift vouchers! It’s a fantastic way to treat your loved ones to the gift of time and convenience. Whether it’s for a special occasion like a birthday, anniversary, or holiday, or just to show your appreciation, our gift vouchers can be personalised to suit your preferences and budget. Simply reach out to us to purchase a gift voucher, and we’ll take care of the rest. It’s the perfect gift for anyone who has everything but the one thing they need the most; more time.

Do you offer other services?

Absolutely. You can find more information about our other services or download our WHY WORK WITH SYDNEY CONCIERGE: Services & Pricing Guide.

This could be you

Picture this. After experiencing our Christmas Concierge services, you’ll feel a sense of relief and joy, knowing your holiday season has been expertly handled. Instead of feeling overwhelmed, you’ll have the time and space to truly enjoy the festive moments with your loved ones—whether that’s around a beautifully decorated tree, sharing special meals, or simply relaxing without the usual holiday stress. You’ll feel calm, in control, and able to fully embrace the magic of Christmas, knowing it’s all been taken care of for you.

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