About Layla Roberts

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Experience
My travel resume reveals extensive international destinations, with visits to 32 countries and growing. Originating from the United Kingdom, I made numerous extended trips to Australia before emigrating here in 2006 and becoming an Australian citizen in 2008. Having had 3 different visas (working holiday, tourist and permanent residency) for Australia, has enabled me to explore Sydney from more angles than most Sydneysiders. It also means, I never takes it for granted.

Passion
I not only live in Sydney, I love it too! I hold a lifelong fascination for exploring every nook and cranny in Australia and love discovering new places – whether it be a new bar or restaurant down the road or a city halfway across the world.

The start of something special
Whilst working as a Concierge Lifestyle Consultant for Platinum credit card clients, I discovered my natural gift in helping organise the personal lives and travel plans of others. It may sound corny, but I quickly realised that I was “born to be a concierge” and started Concierge Connections in 2010. Realising my true passion is helping people living in, visiting and moving to Sydney, Sydney Concierge was founded in 2015.

Qualifications
I hold a BA (Hons.) in Psychology and an internationally recognised Diploma in Event Management. I have also been organising events and travel experiences the last 20 years; since planning my first year-long solo trip from the UK to Australia in 1996.

When I am not organising the lives of others…
I enjoy travelling, taking photos (particularly on Instagram), snorkelling with Blue Gropers, camping by the beach, checking out new restaurants and living life to the full!

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