About Layla Roberts

Layla Roberts

My travel resume reveals extensive international destinations, with visits to 32 countries and growing. Originating from the United Kingdom, I made numerous extended trips to Australia before emigrating here in 2006 and becoming an Australian citizen in 2008. Having had 3 different visas (working holiday, tourist and permanent residency) for Australia, has enabled me to explore Sydney from more angles than most Sydneysiders. It also means, I never take it for granted.

I not only live in Sydney, I love it too! I hold a lifelong fascination for exploring every nook and cranny in Australia and love discovering new places – whether it be a new bar or restaurant down the road or a city halfway across the world.

The start of something special
Whilst working as a Concierge Lifestyle Consultant for Platinum credit card clients, I discovered my natural gift in helping organise the personal lives and travel plans of others. It may sound corny, but I quickly realised that I was “born to be a concierge” and started Concierge Connections in 2010. Realising my true passion is helping people living in, visiting and moving to Sydney, Sydney Concierge was also founded in 2015. And in March 2017, the two companies merged.

I hold a BA (Hons.) in Psychology and an internationally recognised Diploma in Event Management. I have also been organising events and travel experiences the last 20 years; since planning my first year-long solo trip from the UK to Australia in 1996.

When I am not organising the lives of others…
I enjoy travelling, taking photos (particularly on Instagram), snorkelling with Blue Gropers, camping by the beach, checking out new restaurants and living life to the full!

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