• Personalised Assessment: We will conduct a walk-through of your space and take measurements, to understand your goals and challenges.
• Q&A Session: An opportunity to address any of your questions or concerns, ensuring you feel confident and informed about the organising process.
• Customised Organisation Proposal: Based on the assessment, we will email you a proposal to maximise efficiency and aesthetics in your home.
• Product Recommendations: We’ll suggest the best storage solutions that fit your space and budget.
• Cost is per area/room to be organised.

* Products and storage solutions will be charged extra, at face value.

The Fridge Clearout package is designed to help you organise and maintain a clean and efficient refrigerator. It includes:

1. Consultation and Assessment: We will assess your current pantry setup and discuss your storage needs and preferences. This will be done by phone/fridge. In-person consultations are available for an additional fee.
2. Cleaning: Removing all items and cleaning all shelves, drawers, and walls of the fridge.
3. Assessment of Contents: A thorough review of everything in your fridge, including checking expiry dates and throwing out unwanted items.
4. Organisation Solutions*: Strategically organising contents for maximum space and accessibility using containers, dividers, and basic labels (we can use your existing storage or purchase new storage for you*).
5. Customised Plan: Creating a tailored organisation scheme that suits your household’s needs and eating habits.

This service will help make your refrigerator a stress-free zone that contributes to a healthier, more efficient lifestyle.

* Products and storage solutions will be charged extra, at face value

The Pantry Makeover package will transform your kitchen pantry from cluttered and chaotic to streamlined and functional. It includes:

1. Consultation and Assessment: We will assess your current pantry setup and discuss your storage needs and preferences. This will be done by phone/Zoom. In-person consultations are available for an additional fee.
2. Cleaning: Thorough cleaning of all pantry shelves, floors, and walls to create a fresh, clean base for reorganisation.
3. De-cluttering Service: Removal of expired, unnecessary, or unwanted items to free up space and reduce clutter.
4. Space Optimisation Design: Implementing effective organisation solutions such as shelf dividers, baskets, lazy Susans, jars and clear containers to maximise space and accessibility. We can use your existing storage or purchase new storage* for you.
5. Custom Layout Planning: Designing an organisation system that categorises items by type or frequency of use, making them easy to find and reach.
6. Labeling System: Providing basic labels for shelves and containers to maintain order and help everyone in the household know where things belong.

This package provides a functional, tailored pantry setup that not only improves the functionality of your space but also makes meal-preparation more pleasant and efficient.

* Products and storage solutions will be charged extra, at face value.

This bundle covers everything offered in the three individual packages. The in-person consultation should be scheduled first, while the Fridge Clearout and Pantry Makeover need to be booked together for a later date.

* Products and storage solutions will be charged extra, at face value.

Need help getting organised beyond your pantry or fridge? Simply select 3, 5, or 10 hours from the drop-down menu above. Not sure how much time you’ll need? Simply book a call and we’ll provide a personalised estimate!

1. Initial Consultation: We will assess your space and discuss your decluttering goals and preferences.

2. Personalised Clutter Removal Plan: Creation of a strategic plan targeting specific areas for decluttering based on your needs.

3. Cleaning: Thorough cleaning of the area we’re organising to create a fresh, clean base for reorganisation.

4. Hands-On Decluttering Session: Sort items into categories such as keep, donate, sell, or discard. We will support you through the decision-making process and how to let items go.

5. Systematic Organisation: After decluttering, the remaining items are organised to maximise space and usability, creating a simple and functional system tailored to you and your family.

6. Storage Solutions*: Recommendation of storage solutions (to suit your needs and budget) such as clear containers, baskets, and drawer dividers that will help maintain the new order.

7. Labeling System: Basic labels included for easy identification and access.

This package is ideal for those looking to reduce clutter, enhance the functionality of their space, and achieve a more serene living or working environment.

Please note, we can also use the time to organise photos, do filling, schedule and meet tradies, as well as other home organisation.

* Products and storage solutions will be charged extra, at face value.

Yes, absolutely. Simply purchase 3/5/10 hours in the drop-down menu above. If you’re not sure how many hours you will need, please book a call for an estimate.

1. Initial Consultation: We will assess your space and discuss your decluttering goals and preferences.

2. Personalised Clutter Removal Plan: Creation of a strategic plan targeting specific areas for decluttering based on your needs.

3. Cleaning: Thorough cleaning of the area we’re organising to create a fresh, clean base for reorganisation.

4. Hands-On Decluttering Session: Sort items into categories such as keep, donate, sell, or discard. We will support you through the decision-making process and how to let items go.

5. Systematic Organisation: After decluttering, the remaining items are organised to maximise space and usability, creating a simple and functional system tailored to you and your family.

6. Storage Solutions*: Recommendation of storage solutions (to suit your needs and budget) such as clear containers, baskets, and drawer dividers that will help maintain the new order.

7. Labeling System: Basic labels included for easy identification and access.

This package is ideal for those looking to reduce clutter, enhance the functionality of their space, and achieve a more serene living or working environment.

Please note, we can also use the time to organise photos, do filling, schedule and meet tradies, as well as other home organisation.

* Products and storage solutions will be charged extra, at face value.

Our in-person organisation services are available throughout all of Greater Sydney. We also offer a digital/cloud organisation service worldwide.

Absolutely! Our service includes assistance with selling unwanted items as part of our commitment to a full decluttering solution. It includes:

1. Item Appraisal: Evaluating items to determine their potential resale value.
2. Photography Services: Taking high-quality photos of the items, which are essential for effective online selling.
3. Listing Creation: Crafting compelling descriptions and listing your items on appropriate selling platforms such as Facebook Marketplace or local Facebook groups.
4. Pricing Strategy: Advising on competitive pricing to help ensure a quick and profitable sale.
5. Communication Management: Assisting with enquiries from potential buyers and negotiations.
6. Shipping or Pickup Coordination: Managing the logistics of postage or local pickups, depending on the nature of the items.

Our goal is to simplify the process of selling your unwanted belongings, making it as stress-free as possible while helping you recover value from your clutter.

Yes, we can certainly help with taking your donations to a charity shop. Our service includes:

1. Sorting and Organising: We first help you sort through your items to identify those that are suitable for donation.
2. Quality Check: We ensure that the items being donated meet the charity’s acceptance criteria, ensuring they are clean and in good condition.
3. Transportation Assistance: We can take the approved items to a local charity shop or donation centre.

This service is part of our commitment to offer a comprehensive decluttering solution that not only helps clear your space, but also benefits the community and environment.

Yes, our service includes the removal and proper disposal of rubbish as part of our comprehensive decluttering package. Here’s how we handle it:

1. Sorting: We help you categorise items into rubbish, recyclables, and donations ensuring that only genuine waste is disposed of.

2. Eco-Friendly Disposal: We prioritise environmentally responsible methods for disposing of rubbish, including recycling and using designated waste management facilities.

3. Transportation: We can transport the rubbish from your property to appropriate disposal sites.

4. Hazardous Waste Management: For items that require special disposal methods (like electronics or chemicals), we ensure compliance with local regulations. If we are not able to dispose of it ourselves, such as bulky items, we can organise a skip bin for you.

Our goal is to make the process of decluttering and rubbish removal as hassle-free and environmentally responsible as possible.

Yes, our decluttering service includes light cleaning as an integral part of the decluttering process.

Before returning the items you’re keeping back to their rightful place, we clean all surfaces including shelves, counters, and floors to ensure your space is dust and dirt-free.

Feeling overwhelmed by clutter is completely normal, but don’t worry—we have a structured approach to help you regain control of your space. Here’s how we typically begin:

1. Initial Consultation: We start with a detailed assessment of your space to understand the scope of the clutter and your specific needs.

2. Priority Setting: Together, we identify the areas that cause you the most stress or are the most used. We usually recommend starting there to create immediate, impactful changes in your daily life.

3. Small, Manageable Tasks: Breaking down the decluttering process into small, achievable steps can help reduce the feeling of being overwhelmed.

4. Sorting System: We implement a simple sorting system—’Keep, Donate, Sell, Discard’—to help categorise your items. This aids in making decisions more straightforward and less emotionally taxing.

5. Incremental Progress: We focus on one section at a time to gradually transform your space without the process feeling daunting.

6. Emotional Support: Recognising that decluttering can be an emotional journey, we provide support and encouragement throughout, ensuring you feel comfortable and motivated.

By starting with these steps, you can ease into the decluttering process and begin to feel relief as we help you clear out the mess and reduce stress.

Absolutely. Here’s how we assist in this process:

1. Needs Assessment: We start with a consultation to understand your specific needs, goals, and what you envision for your new, smaller space.
2. Inventory Management: We help you take inventory of all your possessions to determine what to keep, donate, sell, or discard, ensuring that you only move with items that are necessary and valued.
3. Space Planning: We ensure that the items you choose to keep will fit comfortably and functionally into your new smaller space.
4. Packing and Organising: We will carefully packing your belongings, categorising them to make unpacking and setting up in your new home efficient and straightforward.
5. Resource Disposal: We can manage the sale or donation of items you no longer need, and ensure proper disposal of items that cannot be sold or donated.
6. Moving Coordination: We can coordinate with moving services to ensure a smooth transition to your new home, handling details to relieve you from the stress of moving logistics.
7. Setup and Installation: Once in your new home, we help you unpack and organise your belongings in a way that maximises your new space and complements your lifestyle.

Downsizing is not just about moving to a smaller space, but about enhancing your quality of life by minimising clutter. We’re here to guide you every step of the way in this transition.

Yes, we can assist you in getting your affairs in order, particularly when it comes to organisation and documentation. Here’s how we can help:

1. Document Organisation: We can help you sort through and organise all your important documents such as wills, insurance policies, financial statements, and personal records. This ensures everything is easy to find and appropriately filed.

2. Digital Organisation: If you have digital assets or documents, we can help organise these on your computer or in the cloud.

3. Downsizing: We can help you go through all of your possessions and sentimental items, ensuring only the important items are kept, so that your kids don’t need to.

4. Checklist Creation: We can work with you to create a comprehensive checklist of tasks that need to be addressed, including legal, financial, and personal matters.

5. Referrals to Professionals: For specific needs outside our expertise, such as legal advice, financial planning, or estate planning, we can refer you to qualified professionals.

6. Reminders and Follow-Ups: We offer systems to remind you of important dates or deadlines related to your affairs, such as renewals for policies, planned meetings with advisors, or updates to legal documents.

7. Planning for Future Changes: We help you plan how to periodically review and update your documents and affairs as circumstances change.

Our goal is to provide peace of mind by helping you organise and manage your affairs efficiently, ensuring everything is in good order for easier management now and in the future.

Certainly. Here’s what we offer to help maximise your space efficiently:

1. Customised Storage Recommendations*: Based on the assessment of your space and your budget, we can recommend storage solutions (e.g. bins, baskets, dividers, and containers) that are tailored to your needs to help keep your belongings neatly organized and easily accessible.

2. Installation of Storage Systems: We can assist in the installation of shelves, racks, hooks, and other organisational systems that will help you utilise every inch of your space effectively.

3. Follow-Up Adjustments: After the initial setup, we can provide follow-up visits to adjust or enhance your storage solutions based on your evolving needs.

Our goal is to create organised, clutter-free environments that are easy to maintain, ensuring that you have a place for everything and that everything is in its place.

* Products and storage solutions will be charged extra, at face value.

If you choose one of our Home Organisation Packages, there may be additional fees for:

• Travel (there is a fee of $0.88 per km.if you live more than 5km from Mortdale)
• Storage solutions
• Selling items
• Taking donations to a charity shop
• Disposing of rubbish
• Deep cleaning
• Packing
• Removalists
• Unpacking

If you prefer not to have before and after photos or videos taken, please be aware that an additional fee will apply.

On the first visit, you can either share a spare key or the access code to your key box, or make sure you’re home when we arrive for future visits. We want to make it super convenient for you!

Absolutely! We understand the importance of trust when it comes to your personal space. We are not only highly skilled but also thoroughly vetted. We all hold valid Police Checks and uphold the highest standards of professionalism. We are also fully insured. Rest assured, your home is in our safe and capable hands.

While we strive to provide comprehensive decluttering and organisation services, there are certain areas outside our expertise or scope of service. Here’s what we can’t assist with:

1. Major Renovations: We do not handle constructions or major structural modifications. For extensive alterations to your property, we recommend consulting with licensed contractors and architects.
2. Specialised Cleaning Services: Our cleaning services are focused on the area we have organised. For other cleaning needs such as deep carpet cleaning, mould remediation, or restoring heavily damaged areas, it’s best to contact professionals in those specific fields.
3. Legal and Financial Advice: While we can help organise documents, we cannot provide legal or financial advice.
4. Large Scale Disposal of Hazardous Materials: Disposal of hazardous materials such as chemicals, asbestos, or large quantities of electronic waste requires specialised handling and compliance with local regulations. We can guide you to the appropriate services but do not perform these tasks ourselves.
5. Mental Health Counseling: Decluttering can sometimes be emotionally taxing, but we’re not mental health professionals. If you need emotional support beyond the scope of organising, we recommend seeking expert counseling services.

Our aim is to provide as much support as possible within our capabilities and to refer you to trusted professionals for services beyond our expertise. If you have specific needs, please discuss them with us, and we will do our best to accommodate you or point you in the right direction.

You can reschedule up to 48 hours before the scheduled time without any penalty. Sessions cancelled/postponed within 48 hours may attract a 50% cancellation fee.

Yes, we offer gift vouchers! It’s a fantastic way to treat your loved ones to the gift of time and convenience. Whether it’s for a special occasion like a birthday, anniversary, or holiday, or just to show your appreciation, our gift vouchers can be personalised to suit your preferences and budget. Simply reach out to us to purchase a gift voucher, and we’ll take care of the rest. It’s the perfect gift for anyone who has everything but the one thing they need the most; more time.

Absolutely. You can find more information about our other services or download our WHY WORK WITH SYDNEY CONCIERGE: Services & Pricing Guide.