What an Amazing service Layla provides. Not only is she super organised, she is a delight to deal with. She facilitated an entire house move, floor polish, and then organised the whole house to be moved back to its original state. She does this all with a smile and...
I cannot begin to tell you how delightful it was to work with you. The photo doesn’t do justice but shout OUT to @sydney_concierge for the best #bespoke #concierge gift service ever! From this concierge by birth this is the ultimate compliment…Layla responded to my...
Layla goes above and beyond for my Airbnb guests to have an amazing stay while in Sydney. I have received positive feedback from my guests and I highly recommend her services.
Just want to say a big THANK YOU to superwoman Layla Roberts – Sydney Concierge, I was going overseas travelling for a month and my Airbnb manager fell through, last minute 🙁 Layla stepped in and saved the day. This chick is amazing! She organised meet and...
Thank you so much to Layla and her crew for looking after our place while we were away travelling for a month. They took care of everything we needed and were on hand for our guests as required. We came back to a lovely clean home and they really felt like trustworthy...
Layla was a Godsend for our brand activation on Cockatoo Island. No task was too much trouble, and we felt at ease leaving guests in her very capable hands. Highly recommend her services as very professional and efficient. Thank you again!
I thought I was super organised until I met Layla and the team from Sydney Concierge. I’ve never had the need to use a Concierge before, but when I purchased tickets for a concert in the Hunter Valley I was told accommodation for the whole area was sold out. Layla,...
If you want to get your life in order, talk to Layla at Sydney Concierge. She organised an interstate trip, a night out and great tickets to a show…I didn’t lift a finger, she took the worry out of an important night for me. Thanks Layla.
I have dealt with Layla on a number of occasions in her role of organising entertainment and travel etc. Her enthusiasm is only surpassed by her skill in providing the best options. She is really good at what she does and has endless ideas and knowledge, is well...
There are few people that you can say were born to do Concierge, but Layla is one of them. She brings a level of expertise, knowledge, and dedication far beyond any normal customer service experience. Layla enjoys keeping herself up to date, from going to the hottest...
I can’t recommend Layla highly enough for all your travel needs in Australia. She was most helpful when I had to attend a wedding at Mt Buller in Victoria. I wasn’t sure whether I should fly or drive from Sydney. Layla researched all possible scenarios and...
What a fantastic service! Living in Queensland and running very late for a precious grandson’s birthday!!! Concierge Connections to the rescue. An absolutely appropriate gift for an 18-year-old young man (tricky at the best of times), sourced, gift packed and...
Layla is a miracle worker! I recently asked Layla to help me get Adele Concert tickets. I initially tried by myself with the first release but had no luck. So I did what everyone should do – I contacted Layla at Concierge Connections. She was so professional,...
Layla has been a real asset to me, helping me organise many complicated events at a reasonable cost, providing me with several options and always surprising me with some I hadn’t even thought of. She has a wealth of knowledge and experience and is a pleasure to...
We were initially rather skeptical about using an independent concierge service yet we found ourselves in a tricky situation trying to locate accommodation in Rome and restaurants in London at short notice. Our credit card concierge and travel service team was...
I wanted to drop you a note to thank you for your team’s superb customer service. My wife & I were very impressed. Your team has been superb, especially with the Hong Kong dining and Disney information. Keep up the good work!
I used Layla’s services in late 2010. It was close to Christmas, I was pushed for time and I still hadn’t found accommodation in Sydney for myself and my elderly parents. We needed one night’s accommodation in the city, before joining the rest of our family at a...
This is awesome!! You and your colleagues are amazing. Great work! Your flight options are definitely more appealing than a 42 hr trip with Air China. I am so grateful to you for finding this.
I recently used Layla’s services to select a hotel in London for our forthcoming holiday. With some 10 plus years between trips to London, I realised I needed help in researching the hip areas to come up with some suitable hotel options. As soon as I explained...
I asked Layla to give me some ideas for what to do on my 5-day break to the Lake District in the UK, and she didn’t disappoint! A full day-by-day itinerary with directions and contact details was swiftly sent to me – Layla leaves no stone unturned when it...
Layla helped with a seemingly impossible and never-ending research task. We had a tight deadline and a lot of pressure. Layla handled the task with attention to detail and kept me updated with any queries and curved balls as they arose. Great communication and result,...
