We were initially rather skeptical about using an independent concierge service yet we found ourselves in a tricky situation trying to locate accommodation in Rome and restaurants in London at short notice. Our credit card concierge and travel service team was offering little by way of help, so out of desperation we sought alternative options. We’re glad we did. Layla went to great lengths to find accommodation that fit our unique criteria and found a high end restaurant for ten guests. She convincingly delivered both options before the agreed completion date. We were extremely lucky to have found Layla as she saved us time and effort. We will certainly use her services again – highly recommended.