Natalie Blackburn, IVF Manager, Matraville, Sydney

Layla is a miracle worker! I recently asked Layla to help me get Adele Concert tickets. I initially tried by myself with the first release but had no luck. So I did what everyone should do – I contacted Layla at Concierge Connections. She was so professional, dealt with my query straight away, worked with me to agree on what I was willing to spend, how far I would travel etc. She set my expectations from the beginning and even provided me with several other dates, prices and options. The day of ticket release came and Layla was in touch with me every step of the way- I swear at one point I thought she was sat in my living room with me willing the page to refresh so we could be given the opportunity to purchase tickets. Finally after 3 long, painful and emotional hours, Layla had performed the impossible and managed to purchase me 2 tickets to experience the most popular recording artist in the world!! If you are ever in any doubt about using Concierge Connections or the ability of Layla don’t! She is not only professional, reliable and engaging but also warm and friendly. Nothing is too much, too difficult or too hard for her!! Thank you Layla for all your help, the late night messages and for what I can only imagine with be an experience of a lifetime!