WORK WITH ME

Are you juggling too many responsibilities and feeling overwhelmed by your never-ending to-do list? Whether you’re craving more quality time with your family, more “me time,” or simply need an extra pair of hands, I’m here to simplify your life.

WORK WITH ME

Are you juggling too many responsibilities and feeling overwhelmed by your never-ending to-do list? Whether you’re craving more quality time with your family, more “me time,” or simply need an extra pair of hands, I’m here to simplify your life.

Are you struggling to spin 50 plates in the air?

And not drop any!

DOES THIS SOUND FAMILIAR?

You're constantly exhausted - physically and mentally

Self-care feels like a luxury you can't afford

You wish you had more quality time with your family

You feel stretched, like there’s not enough hours in the day

You find juggling work and family a constant challenge

THEN IT’S TIME TO

reclaim your life

Personal concierge

I CAN HELP YOU…

Manage your daily to-do list

Create space for self-care and relaxation

Be in two places at once

Create a village to support you in your quest to be a better parent

Gain an extra day a week

Wondering what a PA for your personal life is exactly, and how I can make your life easier?

Sydney Concierge is your all-in-one solution. My personalised approach, organisational expertise, and extensive network ensure your life flows effortlessly.

Whenever you need help, just give me a call or shoot a quick message. I’m here to ease the load and relieve the pressure.

With Sydney Concierge, you’ll benefit from our top-notch organisational skills, expert knowledge, and an extensive network of contacts.

My clients, much like yourself, are busy professionals, craving more time to enjoy their lives and their family. One thing all my clients share is their desire to simplify life, worry less and relax more. At Sydney Concierge, I make that possible by tackling those tasks that always slip through the cracks. Whether it’s booking a family cycling tour, securing a reservation at that trendy restaurant, or managing household bills, I’ve got it covered.

If you can dream it, I can do it  – as long as it’s legal, moral, and ethical, which ruled out the pet cheetah request I received.

Wondering what a PA for your personal life is exactly, and how I can make your life easier?

Sydney Concierge is your all-in-one solution. My personalised approach, organisational expertise, and extensive network ensure your life flows effortlessly.

Whenever you need help, just give me a call or shoot a quick message. I’m here to ease the load and relieve the pressure.

With Sydney Concierge, you’ll benefit from our top-notch organisational skills, expert knowledge, and an extensive network of contacts.

My clients, much like yourself, are busy professionals, craving more time to enjoy their lives and their family. One thing all my clients share is their desire to simplify life, worry less and relax more. At Sydney Concierge, we make that possible by tackling those tasks that always slip through the cracks. Whether it’s booking a family cycling tour, securing a reservation at that trendy restaurant, or managing household bills, we’ve got it covered.

If you can dream it, I can do it  – as long as it’s legal, moral, and ethical, which ruled out the pet cheetah request I received.

HOW DOES IT WORK?

1

Have a look around

2

Book a free consultation

3

Choose a package

4

Sit back and relax

HOW WE CAN WORK TOGETHER

A Little Help Concierge packages
ADHOC HOURS

 

A Little Help

Dive into the convenience of our ‘A Little Help‘ option, the perfect choice for those looking to trial our services without a long-term commitment. Or if you have a one-off project you need help with. Here’s what makes it stand out:

  • Test the waters without locking into a long-term commitment. Experience the perks of personalised assistance without the pressure.
  • Need a break? Our ad hoc services allow you to pause without the stress of maintaining a regular commitment. Contact us when you need assistance.
  • There’s no travel fees within 30km from Mortdale. Enjoy our stress-free services.

Ready to experience a little help that goes a long way? Embrace the freedom and convenience of our ‘A Little Help’ today!

Check out RETAINER case studies…

Lighten the load concierge retainer package

Lighten the Load  – 10 hours per month

  • Occupation: Consultant for various disability organisations
  • Family: Married and father of two children with special needs
  • Goals: He wanted to free up time from overwhelming life admin tasks so he could spend quality time with his family and still find moments for himself.

The Challenge
His demanding schedule left little time for personal admin. He felt overwhleled by his calendar, responding to emails, and scheduling appointments.

The Solution
I take the pressure off by providing seamless virtual life admin. Tasks include:

  • Calendar Management: Keeping his schedule organised and up-to-date
  • Emails: Streamlining his inbox and handling routine communications
  • Family Projects: Creating personalised social stories for his children
  • Travel Organisation: Planning and coordinating family holidays

The Results
He now stays on top of everything without lifting a finger, has more time to focus on what matters most and his schedule runs smoothly.

In his own words:
As a busy consultant and father of two children with special needs, managing my personal admin was becoming overwhelming. Sydney Concierge has been a game-changer in helping me regain control of my time. Her support has freed up precious hours each week, allowing me to focus on my family without the stress of admin tasks piling up. I highly recommend Sydney Concierge to anyone looking for reliable, efficient, and personalised assistance.”

Are you ready to lighten your load and enjoy consistent concierge support for 10 hours per month?

What’s Included:

  • Enjoy the ease of 10 hours per month, ensuring a consistent level of support tailored to your needs.
  • Connect with us in person with up to 1 face-to-face meeting per month.
  • There’s no travel fees within 30km from Mortdale. Enjoy our stress-free services.
  • Benefit from a dedicated number of hours per month, providing you with ongoing and consistent assistance. Take the load off your shoulders with reliable support.

Choose the Lighten the Load package and experience the help you deserve.

Take the Load Off – 5 hours per week

Most popular package

  • Occupation: Lawyer
  • Family: Defacto partner and adult children
  • Goals: His primary goal was simple yet significant — to spend his weekends relaxing, not running errands and spending hours at the shops.

The Challenge
As a busy lawyer working long hours, our client wanted to make the most of his downtime. Weekends meant running errands instead of relaxing or spending time with family. He needed a seamless way to manage personal tasks without sacrificing his limited free time.

The Solution
That’s where Sydney Concierge stepped in. For 5 hours a week, my services included:

  • Personal Shopping: From purchasing clothes and homewares to sourcing specialty items
  • Grocery Shopping: Weekly runs covering fresh fruit and veg, premium butchers, fishmongers, and even birthday cakes
  • Dry Cleaning: Regular pick-up and drop-off services, ensuring his wardrobe was always pristine
  • Post Office: Collecting packages, saving him the hassle of queues

The Results
This client reclaimed his weekends. Now, he spends quality time with family or simply unwinds after a long week, without worrying about to-do lists.

Are you ready to take the load off and enjoy consistent concierge support for 5 hours per week? 

What’s Included:

  • Enjoy the ease of 5 hours per week, ensuring a consistent level of support tailored to your needs.
  • Connect with us in person with up to 1 face-to-face meeting per week.
  • There’s no travel fees within 30km from Mortdale. Enjoy our stress-free services.
  • Benefit from a dedicated number of hours per month, providing you with ongoing and consistent assistance. Take the load off your shoulders with reliable support.

Experience the ultimate in personalised assistance with our ‘Take the Load Off’ concierge package. Tailored for those who crave regular and consistent support.

Peace of Mind Concierge PackagesPeace of Mind – 10 hours per week

  • Occupation: Full-time professional, entrepreneur and serves on several Boards
  • Family: Single mum of twin girls
  • Goals: More quality time, less stress, and a better work-life balance

The Challenge
Between demanding commitments, launching a new business, raising children, and a huge house renovation, her to-do list felt never-ending. She was feeling overwhelmed and needed reliable support.

The Solution
I provided business and personal assistance, for 10 hours a week, for over 2 years. Key tasks included:

  • Business: Website, social media, Mailchimp emails, paying bills
  • Personal: Travel, errands, personal shopping, calendar, life admin

The Results
More quality time with her family AND time for self-care. Stress-free weekends and relaxed family holidays. Reduced mental load and better work-life balance.

In her own words
The very lovely Layla is an incredibly reliable and hard-working woman, who was a pleasure to work with. She assisted me with a wide variety of tasks from the professional to the personal. It was so good knowing that I had Layla on hand and ready to assist. If you need any sort of administrative or concierge assistance, Layla is your woman!”

Our Peace of Mind Retainer Package isn’t just a service; it’s your opportunity to transform your day-to-day life into a more relaxed and seamlessly managed experience. 

What’s Included:

  1. Receive 10 hours of bespoke concierge services each week, ensuring comprehensive and attentive support tailored to your unique needs. Whether booking reservations, handling daily chores, or decluttering your home or arranging travel – we’ve got you covered.
  2. Connect with us in person with up to 2 face-to-face meetings per week.
  3. Forget about travel fees if you’re within 30km of Mortdale. Meet with us in person up to twice a week, at any location of your choice, at no extra cost. Seamless service delivered to your doorstep. We can also work virtually if you prefer. 
  4. Jump the queue with our priority service. Your urgent needs are dealt with first, making sure your life runs as smoothly as possible. 
  5. Not enough hours in the day? No problem. Life can be unpredictable. We get it. Any unused hours from your package can roll over to the next week. We ensure you get all the service you deserve, whenever you need it.

Say goodbye to the stress of mundane tasks and hello to a life where your wellbeing is our priority. Choose our ‘Peace of Mind‘ retainer package and discover unparalleled support, every day.

CLIENT LOVE

I have used Layla’s personal concierge services for around 18 months and during that time, Layla has managed a wide variety of both my personal and professional needs. During this time, I always found Layla to be extremely professional, efficient and helpful in all aspects. Layla has organised many of my overseas holidays, for both business and leisure, sourced numerous items for me, and has dealt with all my needs in a timely and professional manner. I highly recommend her and her services.
Elizabeth Richards

Perth, Australia

Layla has been my saviour, helping me with all the little things, as well as big decisions that have been on my to-do-list and affecting our family for years! She listened to what I needed. Straight away a spreadsheet with research and options was compiled and presented to me. It instantly decluttered my brain and relieved my stress. Layla continues to help me and my family whenever we need help. I feel so much lighter. All this help has given us the chance to finally concentrate on our wellbeing and enjoying life again! Thank you so so much Layla.
Erin

Peakhurst Heights, Australia

Layla is the most organised person I know. Her attention to detail with organising events with value for money is second to none. I had the most fabulous honeymoon in Switzerland which I still cherish to this day, all thanks to Layla. I also have happy memories of a group trip to Bruges, where upon arrival we were greeted with an information pack. I would definitely recommend Layla’s company for both her professionalism and expertise.
Libby Moore

London, UK

A FEW OF OUR CORPORATE CLIENTS

Sydney Concierge corporate clients

GOT SOME QUESTIONS?

Do I need to sign up for a retainer package?
Our adhoc hourly hourly rate is perfect for when you want to test the waters before signing up to a retainer package.
Is there a minimum amount of time I can purchase, if I chose adhoc hours?
For virtual services, one hour is the minimum amount of time for adhoc hours. For non-virtual service, the minimum amount of time is two hours.

I will diligently track the time spent, notify you when the credit is running low, and check if you wish to replenish it.

Is there a minimum commitment period for the retainer packages?
We have a minimum commitment of 12 weeks. Our sweet spot is ongoing collaboration because the magic happens when we truly understand you, your lifestyle, and what you really need. Your life will keep getting easier and easier as we go.
I'm not sure how many hours I need. Can you help?
Yes, of course. Book a no-obligation consultation call and we will help you work out how many hours you need.
How does payment work?
We shall send you in an invoice or you can pay through our website. All retainer packages and adhoc hours must be purchased in advance. Payment terms are strictly 7 days.
do i need to be local to use your services?
Actually, most of our services are virtual, so we can help you no matter where you live in Australia, or even the world. Previous clients have lived in places like Victoria, Canberra, Queensland, South Australia, Western Australia, London, the US, and New Zealand.
Can I sign up for a Retainer Package for a different number of hours?
Absolutely! We’re flexible with our Retainer Packages, and we understand that everyone’s needs are unique. Feel free to contact us, and we can tailor a package to better suit the number of hours that work best for you.
What happens if I exceed the allocated hours or services in the retainer?
No problems! We will never go over the allocated hours unless you request us to, and in these circumstances, we will send you an additional invoice. We will also figure out the best way forward. We can discuss additional hours or services based on what you need. Transparency is key, and we’re here to make sure everything aligns with your requirements.
Can I upgrade or downgrade my retainer package as my needs change?
Absolutely! We totally get that life can throw some surprises your way. You can definitely upgrade or downgrade your retainer package to better align with your evolving needs. Just give us a shout, and we’ll make the necessary adjustments to ensure you’re getting the support you need. Your satisfaction is our priority, so feel free to reach out whenever you need to tweak things.
What is the cancellation policy for the retainers?
We’ve got a 4-week cooling-off period just in case we realise we’re not the right fit for each other. Beyond that, we do ask for a minimum commitment of 12 weeks. This helps us lock in dedicated time in our calendar for you. Once that initial period is done, you’re free to cancel whenever suits you best. Feel free to chat if you have any questions or need more info.

What is the cancellation policy for meetings if i buy adhoc hours?
We completely understand that plans can change, but to keep things running smoothly, here is our cancellation policy:

  • If you need to cancel, please do so at least 48 hours before the scheduled time.
  • If the cancellation happens less than  48 hours before a scheduled meeting, a charge of $187 including GST will apply.
  • Of course, if there are extenuating circumstances, please do give me a shout. We’re human too, and we get that life can sometimes throw curveballs.

Thank you for understanding. If you have any questions, please contact us.

happy family on the beach

This could be you

Imagine having the freedom to focus on what truly matters—whether it’s growing your business, spending quality time with your family, or simply reclaiming your weekends. By working with Sydney Concierge, you can finally tick off those never-ending tasks without the stress and overwhelm. Whether you need help for a few hours here and there or prefer the consistency of a retainer package, we offer flexible solutions tailored to your needs. With Sydney Concierge in your corner, you’ll have more time to focus on what you love, less stress and a clearer mind. Take the first step towards a more organised, balanced life today.

AS FEATURED IN

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