ABOUT

My story

About Sydney Concierge

Sydney Concierge Values

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I believe you can do anything, but not everything

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I believe you should do what you love and I’ll do the rest

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I believe you can’t buy happiness, but you can buy time (which is kind of the same thing)

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I believe no request is too large or too small

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I believe you should live more, see more, love more

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I believe you deserve an extra day a week

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I believe in living life to the full

About Layla Roberts

The start of something special
Hey there! I’m Layla. Whilst working as a Concierge Lifestyle Consultant for Platinum credit card clients, I discovered my natural gift for organising people’s personal lives and travel adventures. It may sound corny, but I quickly realised that I was “born to be a concierge”. In 2010, I took the leap and founded Concierge Connections, rebranding it as Sydney Concierge
in 2015.

My story
Originally hailing from the United Kingdom, I made several extended visits to Australia before making it my home in 2006, officially becoming an Australian citizen in 2008.

Layla Roberts

With over three decades of administrative and research experience under my belt, I’ve worn various hats over the years. I’ve been a Research Manager, an EA, and a Communications and Administrative Officer, providing vital support to CEOs and executives.

My heart belongs in Sydney
Exploring every corner of Australia has been a lifelong passion of mine. Whether it’s discovering a cosy local bar or a charming restaurant right around the corner, or embarking on an adventure halfway across the globe, I’m always up for the next discovery.

Credentials
I hold a BA (Hons.) in Psychology and an internationally recognised Diploma in Event Management. My journey in event planning and crafting unforgettable travel experiences dates back over 25 years, starting with my very first solo year-long expedition from the UK to Australia in 1996.

When I am not organising the lives of others…
you’ll find me cherishing moments with my family, exploring new destinations, capturing life’s beautiful moments through my camera lens (especially on Instagram), snorkelling with Blue Gropers, checking out new restaurants and living life to the full!