WORK WITH US

Whether you’re looking for more quality time with your family, more me time, or simply an extra set of hands, we’ll reduce the overwhelm and help you tick off your to-do list.

Are you struggling to spin 50 plates in the air?

And not drop any!

DOES THIS SOUND LIKE YOU?

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You feel exhausted - physically and mentally

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You struggle to find time for self-care and relaxation

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You wish you had more quality time with your family

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You feel stretched, like there’s not enough hours in the day

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You find juggling work and family a constant challenge

THEN IT’S TIME TO

get your life back
Personal concierge

WE WILL HELP YOU…

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Tick off your never-ending to-do list

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Find time for self-care

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Be in two places at once

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Create a village to support you in your quest to be a better parent

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Get an extra day a week

Wondering what a personal concierge is and how we can make your life easier?

Think of us as your all-in-one solution. Whenever you need assistance, just give us a call or shoot a quick message. We’re here to ease the load and relieve the pressure. Our mission is to ensure you keep all your plates spinning and enjoy a life that flows effortlessly. Our personalised service is a game-changer. With Sydney Concierge, you’ll benefit from our top-notch organisational skills, expert knowledge, and an extensive network of contacts.

Our clients, much like yourself, are busy professionals, craving more time to enjoy their lives and their family. One thing all my clients share is their desire to simplify, worry less and relax more. At Sydney Concierge, we make that possible by tackling those tasks that always slip through the cracks. Whether it’s booking a family cycling tour, securing a reservation at that trendy restaurant, or managing household bills, we’ve got it covered. And hey, making use of our services is a breeze – you can securely pay online with convenient options.

If you can dream it, we can do it  – as long as it’s legal, moral, and ethical, which ruled out the pet cheetah request I received!

Wondering what a personal concierge is and how we can make your life easier?

Think of us as your all-in-one solution. Whenever you need assistance, just give us a call or shoot a quick message. We’re here to ease the load and relieve the pressure. Our mission is to ensure you keep all your plates spinning and enjoy a life that flows effortlessly.

Our personalised service is a game-changer. With Sydney Concierge, you’ll benefit from our top-notch organisational skills, expert knowledge, and an extensive network of contacts.

Our clients, much like yourself, are busy professionals, craving more time to enjoy their lives and their family. One thing all my clients share is their desire to simplify, worry less and relax more. At Sydney Concierge, we make that possible by tackling those tasks that always slip through the cracks.

Whether it’s booking a family cycling tour, securing a reservation at that trendy restaurant, or managing household bills, we’ve got it covered. And hey, making use of our services is a breeze – you can securely pay online with convenient options.

If you can dream it, we can do it  – as long as it’s legal, moral, and ethical, which ruled out the pet cheetah request I received!

A FEW OF OUR HAPPY FAMILIES

I have used Layla’s personal concierge services for around 18 months and during that time, Layla has managed a wide variety of both my personal and professional needs. During this time, I always found Layla to be extremely professional, efficient and helpful in all aspects. Layla has organised many of my overseas holidays, for both business and leisure, sourced numerous items for me, and has dealt with all my needs in a timely and professional manner. I highly recommend her and her services.

Elizabeth Richards

Perth, Australia

Layla has been my saviour, helping me with all the little things, as well as big decisions that have been on my to-do-list and affecting our family for years! She listened to what I needed. Straight away a spreadsheet with research and options was compiled and presented to me. It instantly decluttered my brain and relieved my stress. Layla continues to help me and my family whenever we need help. I feel so much lighter. All this help has given us the chance to finally concentrate on our wellbeing and enjoying life again! Thank you so so much Layla.

Erin

Mortdale

Layla is the most organised person I know. Her attention to detail with organising events with value for money is second to none. I had the most fabulous honeymoon in Switzerland which I still cherish to this day, all thanks to Layla. I also have happy memories of a group trip to Bruges, where upon arrival we were greeted with an information pack. I would definitely recommend Layla’s company for both her professionalism and expertise.

Libby Moore

London, UK

A FEW OF OUR CORPORATE CLIENTS

Sydney Concierge corporate clients

HOW WE CAN WORK TOGETHER

A Little Help Concierge packages
ADHOC HOURS

A Little Help

Dive into the convenience of our ‘A Little Help‘ option, the perfect choice for those looking to trial our services without a long-term commitment. Or if you have a one-off project you need help with. Here’s what makes it stand out:

  • Test the waters without locking into a long-term commitment. Experience the perks of personalised assistance without the pressure.
  • Need a break? Our ad hoc services allow you to pause without the stress of maintaining a regular commitment. Contact us when you need assistance.
  • Travel Fee is only $0.85 per km. Whether it’s around the corner or across town, our concierge services come to you at an affordable travel fee.

Ready to experience a little help that goes a long way? Embrace the freedom and convenience of our ‘A Little Help’ today!

$99 per hour including gst.

Take the load off concierge package
RETAINER PACKAGE

Take the Load Off

Most popular package

Experience the ultimate in personalized assistance with our ‘Take the Load Off’ concierge package. Tailored for those who crave regular and consistent support.

  • Enjoy the ease of 5 hours per week, ensuring a consistent level of support tailored to your needs.
  • Connect with us in person with up to 1 face-to-face meeting per week.
  • There’s no travel fees within 30km from Mortdale. Enjoy our stress-free services.
  • Benefit from a dedicated number of hours per month, providing you with ongoing and consistent assistance. Take the load off your shoulders with reliable support.

Ready to lighten your load and enjoy consistent concierge support? Choose our ‘Take the Load Off’ package and experience the help you deserve!

$440 per week inc gst.

Peace of Mind Concierge Packages
RETAINER PACKAGE

Peace of Mind

Elevate your lifestyle with our ‘Peace of Mind’ retainer package, crafted for those who seek ongoing assistance:

  • Enjoy a luxurious 10 hours per week, ensuring comprehensive and attentive support tailored to your unique needs.
  • Meet with us in person up to twice a week, at any location of your choice. Your peace of mind is our priority.
  • Rest easy knowing there’s no travel fee within 30km from Mortdale. Seamless service delivered to your doorstep.
  • Benefit from a dedicated number of hours per month. We are by your side to support you every step of the way.
  • Jump the queue! This package includes priority service for urgent tasks. Your needs are our immediate focus.
  • Life can be unpredictable. Any unused hours can roll over to the next week, ensuring you never miss out on the support you deserve.

Ready to experience a truly stress-free lifestyle? Choose our ‘Peace of Mind‘ retainer package and discover unparalleled support, every day.

$880 per week inc gst.

HOW DOES THE PROCESS WORK?

1

Have a look around

2

Get in touch

3

Choose package

4

Sit back and relax

GOT SOME

QUESTIONS?

Do I need to sign up for a retainer package?

Our adhoc hourly hourly rate is perfect for when you want to test the waters before signing up to a retainer package.

Is there a minimum amount of time I can purchase, if I chose adhoc hours?

One hour is the minimum amount of time for adhoc hours. I will diligently track the time spent, notify you when the credit is running low, and check if you wish to replenish it.

Is there a minimum commitment period for the retainer packages?

We have a minimum commitment of 12 weeks. Our sweet spot is ongoing collaboration because the magic happens when we truly understand you, your lifestyle, and what you really need. Your life will keep getting easier and easier as we go.

I'm not sure how many hours I need. Can you help?

Yes, of course. Book a no-obligation consultation call and we will help you work out how many hours you need.

do i need to be local to use your services?

Actually, most of our services are virtual, so we can help you no matter where you live in Australia, or even the world. Previous clients have lived in places like Victoria, Canberra, Queensland, South Australia, Western Australia, London, the US, and New Zealand.

Can I sign up for a Retainer Package for a different number of hours?

Absolutely! We’re flexible with our Retainer Packages, and we understand that everyone’s needs are unique. Feel free to contact us, and we can tailor a package to better suit the number of hours that work best for you.

What happens if I exceed the allocated hours or services in the retainer?

No problems! We will never go over the allocated hours unless you request us to, and in these circumstances, we will send you an additional invoice. We will also figure out the best way forward. We can discuss additional hours or services based on what you need. Transparency is key, and we’re here to make sure everything aligns with your requirements.

Can I upgrade or downgrade my retainer package as my needs change?

Absolutely! We totally get that life can throw some surprises your way. You can definitely upgrade or downgrade your retainer package to better align with your evolving needs. Just give us a shout, and we’ll make the necessary adjustments to ensure you’re getting the support you need. Your satisfaction is our priority, so feel free to reach out whenever you need to tweak things.

What is the cancellation policy for the retainers?

We’ve got a 4-week cooling-off period just in case we realise we’re not the right fit for each other. Beyond that, we do ask for a minimum commitment of 12 weeks. This helps us lock in dedicated time in our calendar for you. Once that initial period is done, you’re free to cancel whenever suits you best. Feel free to chat if you have any questions or need more info.

What is the cancellation policy for meetings if i buy adhoc hours?

We completely understand that plans can change, but to keep things running smoothly, here is our cancellation policy:

  • If you need to cancel, please do so at least 48 hours before the scheduled time.
  • If the cancellation happens less than  48 hours before a scheduled meeting, a charge of $187 including GST will apply.
  • Of course, if there are extenuating circumstances, please do give me a shout. We’re human too, and we get that life can sometimes throw curveballs.

Thank you for understanding. If you have any questions, please contact us.

happy family on the beach

AS SEEN IN

Sydney Concierge media coverage

take the next step