Home Organisation

The Pantry Makeover package will transform your kitchen pantry from cluttered and chaotic to streamlined and functional. It includes:

1. Consultation and Assessment: We will assess your current pantry setup and discuss your storage needs and preferences. This will be done by phone. In-person consultations are available for an additional fee.
2. Cleaning: Thorough cleaning of all pantry shelves, floors, and walls to create a fresh, clean base for reorganisation.
3. De-cluttering Service: Removal of expired, unnecessary, or unwanted items to free up space and reduce clutter.
4. Space Optimisation Design: Implementing effective organisation solutions such as shelf dividers, baskets, lazy Susans, jars and clear containers to maximise space and accessibility. We can use your existing storage or purchase new storage* for you.
5. Custom Layout Planning: Designing an organisation system that categorises items by type or frequency of use, making them easy to find and reach.
6. Labeling System: Providing basic labels for shelves and containers to maintain order and help everyone in the household know where things belong.

This package provides a functional, tailored pantry setup that not only improves the functionality of your space but also makes meal-preparation more pleasant and efficient.

* Products and storage solutions will be charged extra, at face value.

The Fridge Clearout package is designed to help you organise and maintain a clean and efficient refrigerator. It includes:

1. Consultation and Assessment: We will assess your current pantry setup and discuss your storage needs and preferences. This will be done by phone. In-person consultations are available for an additional fee.
2. Cleaning: Removing all items and cleaning all shelves, drawers, and walls of the fridge.
3. Assessment of Contents: A thorough review of everything in your fridge, including checking expiry dates and throwing out unwanted items.
4. Organisation Solutions*: Strategically organising contents for maximum space and accessibility using containers, dividers, and basic labels (we can use your existing storage or purchase new storage for you*).
5. Customised Plan: Creating a tailored organisation scheme that suits your household’s needs and eating habits.

This service will help make your refrigerator a stress-free zone that contributes to a healthier, more efficient lifestyle.

* Products and storage solutions will be charged extra, at face value.

Yes, our service includes the removal and proper disposal of rubbish as part of our comprehensive decluttering package. Here’s how we handle it:

1. Sorting: We help you categorise items into rubbish, recyclables, and donations ensuring that only genuine waste is disposed of.

2. Eco-Friendly Disposal: We prioritise environmentally responsible methods for disposing of rubbish, including recycling and using designated waste management facilities.

3. Transportation: We can transport the rubbish from your property to appropriate disposal sites.

4. Hazardous Waste Management: For items that require special disposal methods (like electronics, chemicals, or bulky items), we ensure compliance with local regulations to safely handle and dispose of such materials.

Our goal is to make the process of decluttering and rubbish removal as hassle-free and environmentally responsible as possible.

Please note, there may be an additional fee for this service.

Yes, our decluttering service includes light cleaning as an integral part of the decluttering process.

Before returning the items you’re keeping back to their rightful place, we clean all surfaces including shelves, counters, and floors to ensure your space is dust and dirt-free.

Feeling overwhelmed by clutter is completely normal, but don’t worry—we have a structured approach to help you regain control of your space. Here’s how we typically begin:

1. Initial Consultation: We start with a detailed assessment of your space to understand the scope of the clutter and your specific needs.

2. Priority Setting: Together, we identify the areas that cause you the most stress or are the most used. We usually recommend starting there to create immediate, impactful changes in your daily life.

3. Small, Manageable Tasks: Breaking down the decluttering process into small, achievable steps can help reduce the feeling of being overwhelmed.

4. Sorting System: We implement a simple sorting system—’Keep, Donate, Sell, Discard’—to help categorise your items. This aids in making decisions more straightforward and less emotionally taxing.

5. Incremental Progress: We focus on one section at a time to gradually transform your space without the process feeling daunting.

6. Emotional Support: Recognising that decluttering can be an emotional journey, we provide support and encouragement throughout, ensuring you feel comfortable and motivated.

By starting with these steps, you can ease into the decluttering process and begin to feel relief as we help you clear out the mess and reduce stress.

Yes, we can assist you in getting your affairs in order, particularly when it comes to organisation and documentation. Here’s how we can help:

1. Document Organisation: We can help you sort through and organise all your important documents such as wills, insurance policies, financial statements, and personal records. This ensures everything is easy to find and appropriately filed.

2. Digital Organisation: If you have digital assets or documents, we can help organise these on your computer or in the cloud.

3. Downsizing: We can help you go through all of your possessions and sentimental items, ensuring only the important items are kept, so that your kids don’t need to.

4. Checklist Creation: We can work with you to create a comprehensive checklist of tasks that need to be addressed, including legal, financial, and personal matters.

5. Referrals to Professionals: For specific needs outside our expertise, such as legal advice, financial planning, or estate planning, we can refer you to qualified professionals.

6. Reminders and Follow-Ups: We offer systems to remind you of important dates or deadlines related to your affairs, such as renewals for policies, planned meetings with advisors, or updates to legal documents.

7. Planning for Future Changes: We help you plan how to periodically review and update your documents and affairs as circumstances change.

Our goal is to provide peace of mind by helping you organise and manage your affairs efficiently, ensuring everything is in good order for easier management now and in the future.

Depending on your requirements, there may be additional fees for:

• Travel (if you live more than 5km from Mortdale)
• Storage solutions
• Selling items
• Taking donations to a charity shop
• Disposing of rubbish
• Deep cleaning
• Packing
• Removalists
• Unpacking

Certainly. Here’s what we offer to help maximise your space efficiently:

1. Customised Storage Recommendations*: Based on the assessment of your space and your budget, we can recommend storage solutions (e.g. bins, baskets, dividers, and containers) that are tailored to your needs to help keep your belongings neatly organized and easily accessible.

2. Installation of Storage Systems: We can assist in the installation of shelves, racks, hooks, and other organisational systems that will help you utilise every inch of your space effectively.

3. Follow-Up Adjustments: After the initial setup, we can provide follow-up visits to adjust or enhance your storage solutions based on your evolving needs.

Our goal is to create organised, clutter-free environments that are easy to maintain, ensuring that you have a place for everything and that everything is in its place.

* Products and storage solutions will be charged extra, at face value.

While we strive to provide comprehensive decluttering and organisation services, there are certain areas outside our expertise or scope of service. Here’s what we can’t assist with:

1. Major Renovations: We do not handle constructions or major structural modifications. For extensive alterations to your property, we recommend consulting with licensed contractors and architects.
2. Specialised Cleaning Services: Our cleaning services are focused on the area we have organised. For other cleaning needs such as deep carpet cleaning, mould remediation, or restoring heavily damaged areas, it’s best to contact professionals in those specific fields.
3. Legal and Financial Advice: While we can help organise documents, we cannot provide legal or financial advice.
4. Large Scale Disposal of Hazardous Materials: Disposal of hazardous materials such as chemicals, asbestos, or large quantities of electronic waste requires specialised handling and compliance with local regulations. We can guide you to the appropriate services but do not perform these tasks ourselves.
5. Mental Health Counseling: Decluttering can sometimes be emotionally taxing, but we’re not mental health professionals. If you need emotional support beyond the scope of organising, we recommend seeking expert counseling services.

Our aim is to provide as much support as possible within our capabilities and to refer you to trusted professionals for services beyond our expertise. If you have specific needs, please discuss them with us, and we will do our best to accommodate you or point you in the right direction.

On the first visit, you can either share a spare key or the access code to your key box, or make sure you’re home when we arrive for future visits. We want to make it super convenient for you!

Absolutely! We understand the importance of trust when it comes to your personal space. Our concierge team are not only highly skilled but also thoroughly vetted. They all hold valid Police Checks and uphold the highest standards of professionalism. We are also fully insured. Rest assured, your home is in safe and capable hands with our trustworthy team.

Our Housekeeping services are available throughout all of Greater Sydney. They are subject to availability, so please do contact us to check first if you have a specific date in mind?

We shall send you an invoice or you can pay through our website. It must be purchased in advance. Payment terms are strictly 7 days. We accept Paypal, credit card and bank transfer.

Yes, iIf it is more than 10km roundtrip, there is a fee of $0.85 per km.

We completely understand that plans can change, but to keep things running smoothly, here is our cancellation policy:

• If you need to cancel/reschedule, please give us notice in writing at least 48 hours before the scheduled time.
• If you cancel within 48 hours of a scheduled meeting, you can either change to another date OR receive a refund of your payment with a deduction of $100 cancellation fee.
• Of course, if there are extenuating circumstances, please do give us a shout. We’re human too, and we get that life can throw curveballs.

Thank you for understanding. If you have any questions, please contact us.